You will be satisfied at the quality Bradford builds into each product. If for some reason you are not completely satisfied with a Bradford product, please give us a call at 570-427-4493 or email us at firstname.lastname@example.org within (10) business days from receipt of your purchase, and provide us with a brief description of the reason for your return.
- Item to be returned in un-used and in resalable condition.
- Item to be returned in original packaging/shipping container or equal or better quality as received otherwise a restocking fee would be deducted from the amount to be refunded.
- Item to be returned must not have been personalized.
- The customer is responsible for return packing/shipping charges and must insure the item for the full purchase price.
- Please include contact details such as: your name, address, telephone, email address and invoice number so we can process your return quickly; and we are able to contact you if we have further questions.
- Your credit card will be credited the cost of the product.
- We do not refund shipping charges.
RETURNS & EXCHANGES OF DAMAGED ITEMS
For any damaged item received, we must be notified within 48 hours of delivery to set up an exchange. Please call 570-427-4493 or email us at email@example.com prior to any returns to obtain return instructions.
RETURNS & EXCHANGE MAILING ADDRESS
1080 Hudson Drive
Weatherly, PA 18255
All shipping rates are calculated using the rate, weight and location formula provided by UPS.
CAN I PLACE AN ONLINE ORDER IF I DO NOT LIVE IN THE UNITED STATES?
At this time, we can only accept online orders from within the United States. Please call us at 1-570-427-4493, fax us at 1-570-427-4310, or email us to place an order from outside of the United States.